Services
From strategy to implemented solutions.
Nine practices working as one delivery engine — so the strategy you sign on Monday is the system you go live with on Friday.
Digital Transformation Consulting
Readiness Review · Solution Architecture · Executive Briefing Pack · Success by Design.
- Readiness Review with senior architects
- Solution Map and Roadmap delivery
- Board-ready strategic synopsis
- 30+ success measures, 7 categories
ERP Implementation
D365 Business Central, F&O, LS Central, SAP — hybrid-agile delivery with measurable milestones.
- Greenfield + brownfield projects
- Tally → Business Central migration
- LS Central unified commerce
- Fit-gap workshops
Retail & Omnichannel
Unified POS + back-office, hyperlocal apps, loyalty, and contactless payments.
- LS Central · D365 BC retail
- Mobile POS & SoftPOS
- Hyperlocal & loyalty apps
- KDS, HHT, digital invoice
Managed Services & Cloud
Azure stewardship with offshore + onshore models. 24×7 support, transparent commercials.
- Azure landing zones & FinOps
- T&M · Fixed Cost · Milestone
- Onsite · Offshore · Hybrid
- 24×7 application support
Data, Analytics & AI
Power BI dashboards, predictive analytics, AI personalization, digital twins and IoT.
- Role-based Power BI
- Demand forecasting
- AI-enabled personalization
- Data warehouse + SSRS
Localization & Compliance
India GST and UAE VAT / Peppol PINT AE — compliance is automatic, not an afterthought.
- India GST & DPDP 2023
- UAE VAT + e-invoicing
- Peppol PINT AE ready
- Audit-grade trails
AI Automation
Intelligent process automation, chatbots, document extraction, and workflow orchestration.
- AI-powered chatbots & assistants
- Document & invoice OCR
- RPA & workflow automation
- Natural language processing
WhatsApp Marketing
Broadcast campaigns, catalog sharing, automated replies, and two-way customer engagement.
- Bulk & segmented broadcasts
- Product catalog in chat
- Auto-replies & chatbots
- Order & payment notifications
IVR Calls
Smart interactive voice response for inbound/outbound calls, surveys, reminders, and support routing.
- Inbound call routing & menus
- Outbound campaigns & reminders
- Voicebot & speech recognition
- CRM integration & analytics
Platform matrix
The right ERP for the right shape of business.
| Platform | Best fit | Strength |
|---|---|---|
| D365 Business Central | SMB & Mid-market | Unified POS & back-office in one product |
| D365 Finance & Operations | Enterprise | Manufacturing, supply chain, finance at scale |
| LS Central | Retail, hospitality, pharmacy | Industry-specific verticals on BC / F&O |
| SAP | Large enterprise & complex global operations | Deep industry solutions, robust integration, proven at scale |
FAQ
What buyers ask before they sign.
Which Microsoft platforms does FBTS implement?
We deliver Dynamics 365 Business Central, Dynamics 365 Finance & Operations, LS Central (retail and hospitality verticals), Power BI and the Power Platform — plus SAP and Odoo where the fit demands it.
How long does a typical Business Central implementation take?
Most mid-market Business Central rollouts go live in 12–16 weeks using our hybrid-agile delivery. Multi-entity or LS Central retail rollouts run 4–9 months depending on outlet count and integrations.
Can you migrate us from Tally to Dynamics 365?
Yes. Our Tally → Business Central / F&O migration playbook uses zero-loss reconciliation templates, parallel-run cutover and full GST/VAT compliance — typically completed inside 90 days.
Do you support UAE e-invoicing (Peppol PINT AE)?
Yes. Every UAE implementation ships Peppol PINT AE-ready, including Access Point integration, invoice-cycle automation and audit-grade trails for the 31 July 2026 mandate.
Which regions do you deliver in?
We deliver from our Dubai (Silicon Oasis) and Noida HQs to clients across the UAE, GCC, India, UK, USA and South Africa — 75+ clients with 100% retention.
How is FBTS priced — fixed cost or T&M?
We offer fixed-cost, time-and-material and milestone-based engagements. Managed services run on transparent monthly retainers with onshore, offshore and hybrid options.
Speak with an expert
Architect your Unified Digital Core.
A 45-minute Readiness Review with a senior architect. No slides — just clarity on where to start.